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8 Attention of the installation environment, maintenance and cleaning
Heat dissipation performance is very important when Energy storage machine work under the environment of
high temperature, better heat dissipation can reduce the possibility of energy storage machine stops working.
Growatt SP series storage machine without fan so belongs to natural cooling, hot air from the top of the radiator,
tie-in battery, use environment for IP20, please pay attention to the temperature of the installation environment, to
ensure that the battery's safety and the normal work of the machine.
If the storage machine doesn't work for overheating too cold, solve it according to the following methods
confirm whether the radiator air duct installation is reasonable, choose the appropriate position before
installation.
If is lead-acid batteries, confirming the NTC battery is in a good installation
confirm whether the battery temperature is too high, the battery temperature too high can also lead to
energy storage machine fail to work normally, at this point, to ventilation, cooling or still handle to the
battery, please.
If temperature is low, also can appear the battery low temperature protection, the battery will start with
small load in low temperature output, when after temperature back to normal can work normally,
please be patient at this time
if the temperature is too low, it is possible the battery low temperature protection rather than the output,
at this time, please pay attention to the working temperature range listed in the specifications of the
book
9 Fault removal
Our products are carried out with strict tests before they take out, if the operation difficulties in the process of
installation, please log on to www.ginverter.com website, view the Q&A program.
When energy storage machine fault happens, please inform our company, and to provide energy storage machine
related information, we will have a professional after-sales service personnel to answer you.
what You need to provide the information about the inverter including :
About the energy storage machine:
serial number
model
information about the LCD display
brief description of problems
the battery voltage
the dc input voltage
can you retell the failure problem? If you can, what kind of a situation
Did the problem happen in the past?
what’s the reason about this problem?
about The solar photovoltaic panels
The manufacturer name and model of solar photovoltaic panels
The output power of photovoltaic solar panels;
Solar photovoltaic panel output voltage;
Solar photovoltaic panels MPPT output voltage
The MPPT output current of photovoltaic solar panels;
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