PROBLEM POSSIBLE CAUSE(S) SOLUTION
Clinking/Water
splashing and
spraying
Wash and rinse cycles going
on and o.
This sound is normal.
Water running Drain pump is draining dirty
water from the washer.
This sound is normal.
CLOTHING
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Wrinkling Improper wash load
sorting, overloading
or washing at the
wrong temperature.
Avoid overloading and do not
mix heavy clothing with light or
delicate items.
Detergent residue Detergent may not
completely dissolve in
extremely cold water.
Select a warm water wash
temperature and make sure the
hot water heater is providing
hot water; at least 120°F (49°C).
Use less HE detergent
Use the Extra Rinse option.
Excessive sudsing or
low cleaning
performance
Used too much
detergent.
Use less HE detergent.
Used wrong
detergent type.
Must use HE detergent
Odor coming from
washer basket
Wet clothing
remained in the
washer for too long.
Remove clothing immediately
after cycle is nished.
The lint lters need to
be cleaned.
Clean the lint lters after each
cycle. See “Cleaning and
Maintenance.”
Clothing is gray or
yellowed
Wash load was not
separated by color.
Separate darks from lights and
whites to avoid the transfer of
dyes.
Did not use enough
detergent or the soil
level of the wash load
requires a warmer
water temperature.
Large and heavily soiled laundry
may need more detergent and
hotter wash water. Refer to
detergent manufacturer’s
directions for recommended
usage.
Clothing is torn or
snagged
Wash load is not
prepared for
laundering.
Tie strings and sashes. Empty
pockets, fasten belts, and close
zippers, metal snaps or hook
fasteners before loading.
Bleach Stains
NOTE: Bleach
stains may
appear as color
loss spots.
Laundry has direct
contact with bleach.
Do not pour or splash bleach
directly on clothing. If you are
using the dispenser and still
notice stains, try using diluted
bleach.
34
ENGLISH
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