Curve Series
2/11/2014 Heat&Glo•7076-108 15
Smoke escaping
•Dampwood
•Chimneynotdrawingproperly
•Chimneyisnotproperlydimensionedforthestove
•Checkifthesmokegaspipe/chimneyareblocked
•Isthechimneytherightheightforitssurroundings?
•Atrearoutlet,checkthattheuepipedoesnotobstruct
the chimney draught
•Vacuuminroom
•Thedoorisopenedbeforetheembershave
burneddownsufciently
Wood burning too quickly
•Theairvalvesaresetincorrectly
•Thebafeplatesareincorrectlymountedormissing
•Inferiorrewood(wastewood,palletsetc.)
•Chimneytoolarge
Soot build-up on glass
•Incorrectsecondaryairowsetting
•Excessiveprimaryair
•Dampwood
•Woodpiecestoolargeonlighting
•Inferiorrewood(wastewood,palletsetc.)
•Chimneynotdrawingsufciently
•Vacuuminroom
Excessive soot build-up in chimney
•Poorburning(moreairrequired)
•Dampwood
The surface of the stove is turning grey
•Overheating(seeinstructionsforheating)
Poor heating performance of stove
• Damp wood
•Notenoughwood
•Inferiorwoodqualitywithlowfuelvalue
•Bafeplatesarenotttedcorrectly
•Odourcomingfromstove
• The lacquer on the stove hardens when you use the
stove for the rst time; this can cause an odour. Open a
window or a door for ventilation, and make sure the stove is
heatedupsufcientlytoavoidodourslater.
•Whenheatingupandcoolingdown,thestovemaymake
some clicking noises. These are due to the huge tempera-
ture differences to which the material is exposed and do not
indicate any product defects.
Start Fire Problems Possible Cause Solution
Can’tgetrestarted
Excessive smoke or spillage
Burns too slowly
Smolders, sizzles
Notenoughkindling/paperorno
kindling/paper
Usedrykindling,morepaper.Arrangekindling&
wood for air movement.
Notenoughairforretoignite Check for restricted cap/shroud
Open outside air kit (if installed).
Checkforueblockage.
Check for adequate vent height (refer to chimney
assembly section).
Wood condition is too wet, too
large
Use dry, seasoned wood (refer to wood fuel sec-
tion).
Bed of coals not established
before adding wood
Start with paper & kindling to establish bed of
coals(refertostartingresection).
Flueblockagesuchasbirds’
nests or leaves in termination cap
Have chimney inspected for creosote and cleaned
byacertiedchimneysweep.
Down draft or negative pressure
Competition with exhaust devices
Donotuseexhaustfansduringstart-up(referto
negative pressure section).
Open window below the appliance towards the
wind.
Fireburnstoofast Extremely dry or soft wood Mixinhardwood.
Mixinlessseasonedwoodafterreisestablished
(refer to wood fuel section).
Overdrafting Checkforcorrectventheight;toomuchvertical
height creates overdrafting.
Check location of vent termination (refer to chim-
ney requirements section).
ARSdoormaynotbeclosed
completely
Handlesetscrewrotatedonashdoorrod-Follow
installation instructions
AshleftonARSdoor Nosealiscreated.CleanofftopofARSdoorfor
complete seal.
7
Troubleshooting