Thermal Monocular User Manual
23
Chapter 7 Frequently Asked Questions
7.1 Why does the charge indicator flash improperly?
Check the following items.
1. Check whether the device is charged with standard power adapter and the charging
temperature is above 0 °C (32 °F).
2. The device is equipped with built-in charging protection module. Charge the device in power
off status.
7.2 Why is the power indicator off?
Check whether the device is off-battery. Check the indicator after charging the device for 5
minutes.
7.3 The image is not clear, how to adjust it?
Adjust the diopter adjustment knob until the image is clear. Refer to section Adjust Diopter.
7.4 Capturing or recording fails. What's the problem?
Check the following items.
● Whether the device is connected to your PC. Capturing or recording is disabled in this status.
● Whether the storage space is full.
● Whether the device is low-battery.
7.5 Why the PC cannot identify the device?
Check the following items.
● Whether the device is connected to your PC with supplied USB cable.
● If you use other USB cables, make sure the cable length is no longer than 1 m.
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