Hikmicro STELLAR Series User Manual

Thermal Image Scope User Manual
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Chapter 8 Frequently Asked Questions
8.1 Why is the monitor off?
Check whether the device is off-battery. Check the monitor after charging the device for 5
minutes.
8.2 The image is not clear, how to adjust it?
Adjust the diopter adjustment knob until the image is clear. Refer to section Adjust Diopter.
8.3 Capturing or recording fails. What's the problem?
Check the following items.
● Whether the device is connected to your PC. Capturing or recording is disabled in this status.
● Whether the storage space is full.
● Whether the device is low-battery.
8.4 Why the PC cannot identify the device?
Check the following items.
● Whether the device is connected to your PC with supplied USB cable.
● If you use other USB cables, make sure the cable length is no longer than 1 m.
● Whether the hotspot function is turned on. If so, go to device menu and turn off hotspot.

Hikmicro STELLAR Series Specifications

General

Brand	Hikmicro
Model	STELLAR Series
Category	Thermal cameras
Language	English