Factory reset everything
A full factory reset returns the TV to its original, out-of-the-box state. When finished, you must repeat
Guided Setup, reconnecting to the Internet, re-linking your Roku account, and reloading any streaming
channels. You also must repeat Antenna TV setup and input configuration.
Factory reset is the recommended choice if you want to transfer the TV to another owner, and is the
only choice if you want to switch from store mode to home mode (if you inadvertently selected store
mode during Guided Setup).
To perform a factory reset, navigate to Settings > System > Factory reset, and then highlight Factory
reset everything. Read the information on the screen to make sure you understand what this reset
operation does.
To proceed with the full factory reset, press PLAY/PAUSE three times in a row.
What if I can’t access the Factory Reset option?
It is possible that your TV might get into a state where you cannot access the various menus, including
the menu option that allows you to perform a factory reset operation. If that happens, you can force the
TV to reset by following these steps:
1. Using the remote control, press and hold down the MUTE and POWER buttons.
2. Unplug the TV power and then plug it back in while continuing to hold down the MUTE and
POWER buttons.
3. When you see the startup screen appear on the TV, release the buttons.
4. Proceed through the Guided Setup. See “Setting up your Hisense•Roku TV” on page 12.
Getting system updates
If your TV is connected to the Internet and linked with a Roku account, it will automatically get updates
from time to time. You don’t need to do anything. But if you are aware that an update is available and
you don’t want to wait until the TV updates itself, you can manually check for updates.
If your TV is not connected to the Internet, you can still get updates by using a USB flash drive.
Checking for updates on a connected Hisense • Roku TV
If you’re one of those people who has to have the latest, most up-to-date gadgets the moment they are
available, you can check for updates as often as you want.
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