CONSUMER INFORMATION
84
CUSTOMER SERVICE INFORMATION
Honda Power Equipment dealership personnel are trained professionals. They
should be able to answer any question you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please discuss it
with the dealership’s management.
The Service Manager or General Manager can help. Almost all problems are
solved in this way.
If you are dissatisfied with the decision made by the dealership’s management,
contact the Honda Power Equipment Customer Relations Office. You can write
to:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Or telephone: (770) 497-6400
1-888-888-3139 (toll free)
M-F 9:00am - 7:30pm ET
When you write or call, please give us this information:
• Model and serial numbers (see page 75)
• Name of the dealer who sold the generator to you
• Name and address of the dealer who services your generator
• Date of purchase
• Your name, address, and telephone number
• A detailed description of the problem
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