2–6 Quick Setup & Getting Started Guide
Getting Started
Basic Troubleshooting
Overview
You may elect to purchase a Quick Troubleshooting Guide (part
number 120205-002, available in select countries and only in
English) that contains easy to follow flow charts that can lead you
through the debug process. This guide was written for HP authorized
service providers and contains steps that may be beyond the technical
capabilities of some users. Improperly performing some processes
identified in the guide may damage the computer and/or void your
warranty. If you are unsure of your ability to perform the task, or if
you are concerned about voiding your product warranty, contact your
local authorized reseller or service provider before undertaking the
recommended corrective action.
If you have installed an operating system other than the
factory-installed operating system, refer to the following support Web
site locations for additional support that may be available.
http://www.hp.com/support/reference_library/selectproduct.asp
Helpful Hints
If you encounter some minor problem with your computer, monitor,
or software, refer to the following list of general suggestions before
taking further action:
■ Check that the computer and monitor are plugged into a working
electrical outlet.
■ Check to see that the computer is turned on and the green power
light is on.
■ Check to see that the monitor is turned on and the green monitor
light is on.
■ Turn up the brightness and contrast controls of the monitor if the
monitor is dim.
■ Press and hold any key. If the system beeps, then your keyboard is
operating correctly.
■ Check all cable connections for loose connections or incorrect
connections.
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