Quick Setup & Getting Started Guide 2–11
Getting Started
Solving Hardware Installation Problems
You may need to reconfigure the computer when you add or remove
hardware, such as an additional diskette drive. If you install a Plug
and Play device, Windows 2000 and Windows XP Professional
automatically recognize the device and configures the computer. If
you install a non–Plug and Play device, you must reconfigure the
computer after completing installation of the new hardware. In
Windows 2000 and Windows XP Professional, select the Add New
Hardware icon in the Control Panel and follow the instructions that
appear on the screen.
Problem Cause Solution
A new device is not
recognized as part of
the system.
Cable(s) of new external
device are loose or power
cables are unplugged.
Ensure that all cables are properly
and securely connected and that pins
in the cable or connector are not bent
down.
Power switch of new
external device is not
turned on.
Turn off the computer, turn on the
external device, then turn on the
computer to integrate the device with
the computer system.
When the system advised
you of changes to the
configuration, you did not
accept them.
Reboot the computer and follow the
instructions for accepting the changes.