HP Compaq d220 MT Quick Setup

Quick Setup & Getting Started Guide 2–9
Getting Started
Computer appears locked
up and will not turn off
when the power button is
pressed.
Software control of the
power switch is not
functional.
Press and hold the power button for at
least 4 seconds until the computer turns
off.
Computer date and time
display is incorrect.
RTC (real-time clock) battery
may need to be replaced.
First, reset the date and time under
Control Panel (Computer Setup can also
be used to update the RTC date and
time). If the problem persists, replace
the RTC battery. Refer to the Hardware
Reference Guide for instructions on
installing a new battery, or contact your
HP authorized
reseller or service
provider
for RTC battery replacement.
Computer appears to
pause periodically.
Network driver is loaded
and no network connection
is established.
Establish a network connection, or use
Computer Setup or Windows Device
Manager to disable the network
controller.
Poor performance is
experienced.
Processor is hot. 1. Make sure the airflow to the
computer is not blocked.
2. Make sure the fans are connected
and working properly (some fans
only operate when needed).
3. Make sure the processor heatsink is
installed properly.
Cursor will not move
using the arrow keys on
the keypad.
The Num Lock key may
be on.
Press the Num Lock key. The Num Lock
light should not be on if you want to use
the arrow keys.
Blank monitor screen. Monitor is not turned on
and the monitor light is not
on.
Turn on the monitor and check that the
monitor light is on.
Problem Cause Solution

HP Compaq d220 MT Specifications

General

Brand	HP
Model	Compaq d220 MT
Category	Desktop
Language	English