HP Compaq Pro 4300 User Manual

Solving Hard Drive Problems
Table C-3 Solving Hard Drive Problems
Hard drive error occurs.
Cause Solution
Hard disk has bad sectors or has failed. 1. In Windows 7, click Start, click Computer, and right-
click on a drive. Select Properties, and then select the
Tools tab. Under Error-checking click Check Now.
In Windows 8, on the Start screen type e, and then
select File Explorer from the list of applications. In the
left column, expand Computer, right-click on a drive,
select Properties, and then select the Tools tab. Under
Error checking click Check.
2. Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Disk transaction problem.
Cause Solution
Either the directory structure is bad or there is a problem with
a file.
In Windows 7, click Start, expand Computer, and right-click
on a drive. Select Properties, and then select the Tools tab.
Under Error-checking click Check Now.
In Windows 8, on the Start screen type e, and then click File
Explorer from the list of applications. In the left column,
expand Computer, right-click on a drive, select Properties,
and then select the Tools tab. Under Error checking click
Check.
Drive not found (identified).
Cause Solution
Cable could be loose. Check cable connections.
The system may not have automatically recognized a newly
installed device.
See reconfiguration directions in the
Solving Hardware
Installation Problems on page 132 section. If the system still
does not recognize the new device, check to see if the
device is listed within Computer Setup. If it is listed, the
probable cause is a driver problem. If it is not listed, the
probable cause is a hardware problem.
If this is a newly installed drive, run the Computer Setup
utility and try adding a POST delay under Advanced >
Power-On Options.
The device is attached to a SATA port that has been hidden
in Computer Setup.
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in
Advanced > Power-On Options.
116 Appendix C Troubleshooting Without Diagnostics

HP Compaq Pro 4300 Specifications

General

Full HD	No
Panel type	TN
LED backlight	Yes
Display diagonal	20 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Tcase	65.3 °C
Bus type	DMI
Processor cache	3 MB
Processor cores	2
Processor model	i3-3240
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-3200 Desktop Series
Processor socket	LGA 1155 (Socket H2)
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	3.4 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8
Thermal Design Power (TDP)	55 W
CPU multiplier (bus/core ratio)	34
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Product type	All-in-One PC
Motherboard chipset	Intel® H61
Internal memory	4 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
Compatible memory cards	SD
Autonomy mode	-
Storage drive interface	Serial ATA
On-board graphics card ID	0x152
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 2500
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	650 MHz
On-board graphics card dynamic frequency (max)	1050 MHz
Number of displays supported (on-board graphics)	3
RMS rated power	4 W
Wi-Fi standards	Not supported
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Headphone outputs	1
USB 2.0 ports quantity	6
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	0
Bundled software	Adobe Flash Player\\r HP Marketplace\\r Bing\\r Microsoft Internet Explorer\\r PDF Complete Corporate Edition\\r WinZip Basic\\r Yahoo\\r Compre Office
Recovery operating system	Windows 8 Pro
Operating system installed	Windows 7 Professional
Processor ARK ID	65690
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX, SSE4.1, SSE4.2
Thermal solution specification	PCG 2011C
Intel Secure Key Technology version	0.00
Intel Identity Protection Technology version	1.00
Product color	Black
Country of origin	China
Total megapixels	1.3 MP
AC adapter power	150 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (with stand)	220 mm
Width (with stand)	507 mm
Height (with stand)	406 mm
Weight (with stand)	5730 g