Troubleshooting 1–1
1
Quick checklist
If you experience computer problems, follow the troubleshooting
steps below.
1. Refer to the information in this chapter.
2. Access additional information about the computer and
Web
site links through the Help and Support Center.
✎
Although many checkup and repair tools require an Internet
connection, other tools can help you fix a problem when the
computer is offline.
3. Contact Customer Care for any further assistance. Refer
to
the “Customer Care” chapter in this guide.