HP ENVY x360 Convertible PC User Manual (English)

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Worldwide Telephone Numbers booklet included with the computer. You can also find contact

information from the HP website. Go to

http://www.hp.com/support, select your country or region, and

follow the on-screen instructions. If you use an external optical drive, it must be connected directly to a

USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a

USB hub.

●

Be sure that the computer is connected to AC power before you begin creating the recovery media.

●

The creation process can take up to an hour or more. Do not interrupt the creation process.

●

If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP

Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager,

you will be prompted to continue, and the remaining discs will be burned.

To create HP Recovery media:

IMPORTANT: For tablets, connect to the keyboard dock before beginning these steps (select models only).

1. From the Start screen, type recovery, and then select HP Recovery Manager.

2. Select Recovery Media Creation, and then follow the on-screen instructions.

If you ever need to recover the system, see

Recovering using HP Recovery Manager on page 68.

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your situation

and level of expertise:

●

Windows offers several options for restoring from backup, refreshing the computer, and resetting the

computer to its original state. For more information and steps, see Help and Support. From the Start

screen, type help, and then select Help and Support.

●

If you need to correct a problem with a preinstalled application or driver, use the Drivers and

Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.

From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications

Reinstall, and then follow the on-screen instructions.

●

If you want to reset your computer using a minimized image, you can choose the HP Minimized Image

Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized

Image Recovery installs only drivers and hardware-enabling applications. Other applications included in

the image continue to be available for installation through the Drivers and Applications Reinstall option

in HP Recovery Manager.

For more information, see

Recovering using HP Recovery Manager on page 68.

●

If you want to recover the computer's original factory partitioning and content, you can choose the

System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery

media that you have created. For more information, see

Recovering using HP Recovery Manager

on page 68. If you have not already created recovery media, see Creating HP Recovery media

on page 66.

●

If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to

restore the factory image to the replacement drive. For more information, see

Recovering using HP

Recovery Manager on page 68.

●

If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers

the Remove Recovery Partition option.

For more information, see

Removing the HP Recovery partition (select models only) on page 69.

Restore and recovery 67

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HP ENVY x360 Convertible PC Specifications

General

Category	Laptop
Type	Convertible
Operating System	Windows 10, Windows 11
Touchscreen	Yes
Audio	Bang & Olufsen, Dual Speakers
Display Size	13.3 inches
Display Resolution	1920 x 1080, 3840 x 2160
Processor	Intel Core i5, Intel Core i7, AMD Ryzen 5, AMD Ryzen 7
RAM	8 GB, 16 GB
Storage	256GB SSD, 512GB SSD, 1TB SSD
Graphics	AMD Radeon Graphics, Intel Iris Xe Graphics
Wireless	Wi-Fi 6
Bluetooth	Bluetooth 5.0
Ports	USB-C, USB-A, HDMI, Headphone/Microphone combo jack