HP HDD User Manual

HDD Troubleshooting Guide Page 35 of 48
3.3
FLOW CHART 3: No OS boot and HDD makes clicking noise
HDD passes short
test but OS will not
boot and HDD
makes clicking
noise
Power system off,
disconnect HDD
cables (power and
data); turn system
on.
Does the
clicking noise
continue?
Proceed with
normal hardware
troubleshooting for
failures in other
hardware
YES
NO
Replace HDD
This flow chart is used when
OS does not boot, OS is not
initiated and HDD makes a
clicking noise. Symptoms
tend to point to HDD.

HP HDD Specifications

General

Brand	HP
Model	HDD
Category	Storage
Language	English