HP mt43 User Manual

9 Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic
tests to determine whether the computer hardware is functioning properly. The tool runs outside the
operating system so that it can isolate hardware failures from issues that are caused by the operating system
or other software components.
When HP PC Hardware Diagnostics (UEFI) detects a failure that requires hardware replacement, a 24-digit
Failure ID code is generated. This ID code can then be provided to support to help determine how to correct
the problem.
NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode and you
must use the keyboard attached.
To start HP PC Hardware Diagnostics (UEFI), follow these steps:
1. Turn on or restart the computer, and quickly press esc.
2. Press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading
HP PC Hardware Diagnostics (UEFI) to a USB device on page 67.
b. Solid-state drive
c. BIOS
3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the
on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you
must use a Windows computer to download and create the HP UEFI support environment because only .exe
les are oered.
There are two options to download HP PC Hardware Diagnostics to a USB device.
Download the latest UEFI version
1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
2. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run.
Download any version of UEFI for a specic product
1. Go to http://www.hp.com/support.
2. Select Get software and drivers.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 67

HP mt43 Specifications

General

Form factor	Clamshell
Product type	Mobile thin client
Product color	Silver
Country of origin	China
Panel type	SVA
LED backlight	Yes
Display diagonal	14 \
Native aspect ratio	16:9
Keyboard layout	QWERTY
Pointing device	Touchpad
Processor cache	2 MB
Processor cores	4
Processor model	PRO A8-9600B
Processor family	AMD PRO A8
Processor frequency	2.4 GHz
Processor cache type	L2
Processor manufacturer	AMD
Processor boost frequency	3.3 GHz
Memory slots	2x SO-DIMM
Internal memory	8 GB
Memory clock speed	2133 MHz
Internal memory type	DDR4-SDRAM
Memory layout (slots x size)	2 x 4 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	SATA
Storage media	SSD
SSD form factor	M.2
Total storage capacity	128 GB
Compatible memory cards	SD
Number of SSDs installed	1
Discrete graphics card model	Not available
On-board graphics card model	AMD Radeon R5
Speakers manufacturer	Bang & Olufsen
Number of built-in speakers	2
Front camera signal format	720p
Battery capacity	51 Wh
Number of battery cells	3
AC adapter power	45 W
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.2
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Sustainability certificates	ENERGY STAR
Operating system installed	Windows 10 IoT Enterprise
Operating system architecture	64-bit

Weight and Dimensions

Depth	226 mm
Width	338 mm
Height	18.9 mm
Weight	1480 g