HP Omen X User Manual

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 26
Component replacement procedures .................................................................................................................. 26
Preparation for disassembly ............................................................................................................. 26
Bottom cover ..................................................................................................................................... 27
Solid-state drive and Optane Memory Module ................................................................................. 29
Memory module ................................................................................................................................ 30
6 Removal and replacement procedures for authorized service provider parts .................................................... 31
Component replacement procedures .................................................................................................................. 31
Thermal material ............................................................................................................................... 31
Battery and speakers ........................................................................................................................ 32
Heat sink/fan assembly .................................................................................................................... 35
Second display transfer board .......................................................................................................... 38
Power connector cable ...................................................................................................................... 39
Power button board .......................................................................................................................... 40
System board .................................................................................................................................... 41
Network connector door ................................................................................................................... 44
Thermal shield (CU plate) .................................................................................................................. 45
IR sensor board .................................................................................................................................. 46
Touchpad cable .................................................................................................................................. 47
Second display panel ......................................................................................................................... 48
Display assembly ............................................................................................................................... 51
Keyboard/top cover ........................................................................................................................... 59
7 Using Setup Utility (BIOS) ............................................................................................................................. 60
Starting Setup Utility (BIOS) ................................................................................................................................ 60
Updating Setup Utility (BIOS) .............................................................................................................................. 60
Determining the BIOS version ........................................................................................................... 60
Downloading a BIOS update .............................................................................................................. 61
8 Using HP PC Hardware Diagnostics ................................................................................................................ 62
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 62
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 62
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 63
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 63
Installing HP PC Hardware Diagnostics Windows ............................................................................. 63
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 63
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 64
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 64
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HP Omen X Specifications

General

Operating System	Windows 10
Battery	70 Wh
Refresh Rate	144 Hz
Resolution	1920 x 1080
Processor	Intel Core i7-9750H
Graphics	NVIDIA GeForce RTX 2070

Summary

Product Description

Processor Specifications

Details the CPU specifications, including core count and clock speed.

Graphics Card Information

Lists available discrete graphics cards and their features.

Display Panel Details

Describes primary and secondary display specifications like resolution and refresh rate.

Memory Configurations

Outlines RAM type, speed, and capacity configurations.

Storage Options

Details available storage options, including SSD and Optane memory.

Keyboard and Pointing Devices

Describes keyboard features, touchpad capabilities, and gesture support.

Power Requirements and Battery

Details battery type, capacity, and AC adapter specifications.

Getting to Know Your Computer

Power Button and Second Screen

Explains the power button functions and the features of the second screen.

HP OMEN Command Center Guide

Describes the OMEN Command Center software for system customization and gaming.

Using the Second Screen

Explains how to use and navigate the laptop's secondary touch screen.

Illustrated Parts Catalog

Major Computer Components

Lists and illustrates the main internal components of the computer.

Removal and Replacement Procedures Preliminary Requirements

Service Considerations and Precautions

Provides important notes on handling components and preventing damage.

Electrostatic Discharge (ESD) Prevention

Explains the risks of ESD and provides prevention methods.

Grounding Workstation Guidelines

Removal and Replacement Procedures for Customer Self-Repair Parts

Preparation for Disassembly

Bottom Cover Removal

Solid-State Drive Replacement

Memory Module Replacement

Removal and Replacement Procedures for Authorized Service Provider Parts

Thermal Material Application

Battery and Speakers Replacement

Heat Sink/Fan Assembly Replacement

System Board Replacement

Display Assembly Removal

Keyboard/Top Cover Replacement

Using Setup Utility (BIOS)

Starting Setup Utility (BIOS)

Updating Setup Utility (BIOS)

Downloading a BIOS Update

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

HP PC Hardware Diagnostics UEFI

Downloading PC Hardware Diagnostics

Backing Up, Restoring, and Recovering

Backing Up Personal Information

Creating Recovery Media

Changing the Computer Boot Order