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9 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you call or contact HP:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Product identification number

• Applicable error message

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

• See the Contact HP worldwide (in English) website:

http://welcome.hp.com/country/us/en/wwcontact.html.

For HP technical support:

• In the United States, for contact options see the Contact HP United States website:

http://welcome.hp.com/country/us/en/contact_us.html. To contact HP by phone:

• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days

a week. For continuous quality improvement, calls might be recorded or monitored.

• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more inform-

ation about Care Packs, see the HP website:

http://www.hp.com/hps.

• In other locations, see the Contact HP worldwide (in English) website:

http:// welcome.hp.com/country/us/en/wwcontact.html.

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates.

After registering, you will receive email notification of product enhancements, new driver versions,

firmware updates, and other product resources.

D2600/D2700 Disk Enclosure User Guide 65

HP StorageWorks D2600 User Manual

Questions and Answers: