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To obtain service under this warranty, you must contact

our Technical Department by telephone at 844-400-

8746 or by email at mssupport@machspeed.com to

obtain an RMA number. Stream will only replace or

repair a Product that is sent to us with an authorized

RMA number and the original dated bill of sale, or a

substitute proof of purchase acceptable to Stream at

Stream’s sole option in accordance with applicable

law. Purchaser will be responsible, including paying the

charges, for the shipping and insurance of the Product

to Stream at the address supplied by our Technical

Department. Stream will pay for return shipping of the

repaired or replacement Product, as applicable, to the

Purchaser’s residence.

Discrepancy & Shipping Damage:

1. For wrong items, missing items, shipping damage, or

other discrepancy related to the shipment of repaired

orreplacementProductbyStream;Purchasershould

report to our Technical Department within a reasonable

period of time after receipt, but not more than two

weeks after the items were received from Stream. Any

claims made more than two weeks after receipt of such

items by Purchaser will not be honored by Stream.

2. For any shipping damage that occurs when Purchaser

is returning the Product to Stream pursuant to this

warranty, Purchaser must ﬁle a claim with Purchaser’s

carrier immediately. All items must be shipped by

Purchaser with insurance, so Purchaser must report

damage to Customer’s carrier for coverage.

HP Stream User Manual

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