HP TOUCHSMART TM2 User Manual

Cannot connect to a preferred network
Windows can automatically repair a corrupted WLAN connection:
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If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon,
and then click Diagnose and repair from the menu.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
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If there is no network icon in the notification area, follow these steps:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Troubleshoot problems and select the network you wish to repair.
Network icon for WLAN is not displayed
If the network icon is not displayed in the notification area after you configure the WLAN, the software
driver is either missing or corrupted. A Windows “Device not Found” error message may also be
displayed. The driver must be reinstalled.
Get the latest version of the WLAN device software and drivers for your computer from the HP Web site
at
http://www.hp.com:
1. Open your Internet browser and go to
http://www.hp.com/support.
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the search box.
4. Press enter, and then follow the on-screen instructions.
Current WLAN network security codes are unavailable
If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is
protected by security. You must have the current codes to make a connection on a secure network. The
SSID and network key are alphanumeric codes that you enter into your computer to identify your
computer to the network.
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For a network connected to your personal wireless router, review the router user guide for
instructions on setting up the same codes on both the router and the WLAN device.
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For a private network, such as a network in an office or at a public Internet chat room, contact the
network administrator to obtain the codes, and then enter the codes when prompted to do so.
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. You must change the corresponding code in your computer accordingly.
If you are provided with new wireless network keys and SSID for a network, and if you have previously
connected to that network, follow the steps below to connect to the network:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Manage wireless networks in the left panel.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
3. Select the network in the list, right-click the network, and then click Properties.
NOTE: If the network you want is not listed, check with the network administrator to be sure that
the router or access point is operating.
90 Appendix B Troubleshooting
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HP TOUCHSMART TM2 Specifications

General

Bus type	DMI
Stepping	K0
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
System bus rate	2.5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-300 Mobile Series
Processor socket	BGA 1288
Processor threads	4
Processor codename	Arrandale
Processing Die size	81 mm²
Processor frequency	1.33 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	The turbo boost is an automatic, managed accelleration of the processor when one of the cores is overloaded.
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16
Thermal Design Power (TDP)	18 W
CPU multiplier (bus/core ratio)	10
Maximum number of PCI Express lanes	16
Number of Processing Die Transistors	382 M
Motherboard chipset	Intel® HM55 Express
Internal memory	3 GB
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	1 x 1 + 1 x 2 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi DL
Card reader integrated	Yes
Total storage capacity	320 GB
Compatible memory cards	Memory Stick (MS), MMC, MS PRO, SD, xD
Number of HDDs installed	1
Display diagonal	12.1 \
Touch technology	Multi-touch
Display resolution	1280 x 800 pixels
Native aspect ratio	16:10
Ethernet interface type	Gigabit Ethernet
Operating temperature (T-T)	41 - 95 °F
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics
On-board graphics card base frequency	166 MHz
On-board graphics card dynamic frequency (max)	500 MHz
Audio system	Dolby Advanced
Speakers manufacturer	Altec Lansing
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit LAN, WLAN
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
USB 2.0 ports quantity	3
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	0
Keyboard layout	-
Pointing device	Clickpad
Operating system installed	Windows 7 Home Premium
Form factor	Convertible (Swivel)
Product type	Hybrid (2-in-1)
Country of origin	China
Battery life (max)	- h
Number of battery cells	6
AC adapter power	65 W
Cable lock slot type	Kensington
Operating altitude	-15 - 3048 m
Non-operating altitude	-15 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Processor code	SLBSL
Processor ARK ID	50028
Processor package size	BGA 34 x 28 mm
Graphics & IMC lithography	45 nm
Supported instruction sets	SSE4.1, SSE4.2

Weight and Dimensions

Depth	326 mm
Width	230 mm
Weight	1893 g
Height (rear)	30 mm
Height (front)	24.3 mm