Step 3 Turn o the DC switch at the bottom of the solar inverter.
Step 4 Turn o the DC switch between the PV string and the solar inverter if there is any.
Step 5 Turn o the DC switch on the battery if there is any.
----End
8.3 Troubleshooting
Alarm severities are dened as follows:
● Major: The solar inverter enters the shutdown mode and disconnects from the
power grid to stop generating power after a fault occurs.
● Minor: Some components are faulty but the solar inverter can still connect to
the power grid and generate power.
● Warning: The solar inverter output power decreases due to external factors.
Table 8-2 Common alarms and troubleshooting measures
Alarm
ID
Alarm Name Alarm
Severity
Possible Causes Troubleshooting
2001 High String
Input Voltage
Major The PV array is not properly
congured. Excessive PV
modules are connected in
series to the PV string, and
therefore the open-circuit
voltage exceeds the
maximum SUN2000
operating voltage.
Cause ID = 1, 2
● Cause ID 1: The PV1
input voltage is high.
● Cause ID 2: The PV2
input voltage is high.
Check the serial connection
conguration of the PV
string and ensure that the
PV string open-circuit
voltage is not greater than
the maximum operating
voltage of the SUN2000.
After the PV array
conguration is corrected,
the alarm disappears.
2002 DC Arc Fault Major The PV string power cables
arc or are in poor contact.
Cause ID = 1, 2
● Cause ID 1: PV1 DC arc
fault
● Cause ID 2: PV2 DC arc
fault
Check whether the string
cables arc or are in poor
contact.
SUN2000-4.95KTL-JPL1
User Manual 8 Maintenance
Issue 05 (2023-02-17) Copyright © Huawei Technologies Co., Ltd. 71