IBM BladeCenter HS22 Product Guide

IBM BladeCenter HS22 18
Warranty options
The BladeCenter HS22 has a three-year on-site warranty with 9x5 next business day terms. IBM offers
the warranty service upgrades through IBM ServicePac, discussed in this section. The IBM ServicePac is
a series of prepackaged warranty maintenance upgrades and post-warranty maintenance agreements
with a well-defined scope of services, including service hours, response time, term of service, and service
agreement terms and conditions.
IBM ServicePac offerings are country-specific, that is, each country might have its own service types,
service levels, response times, and terms and conditions. Not all covered types of ServicePac might be
available in a particular country. For more information about IBM ServicePac offerings available in your
country visit the IBM ServicePac Product Selector at
https://www-304.ibm.com/sales/gss/download/spst/servicepac.
The following table explains warranty service definitions in more detail.
Table 15. Warranty service definitions
Term Description
IBM on-site
repair (IOR)
A service technician will come to the server's location for equipment repair.
24x7x2 hour A service technician is scheduled to arrive at your customer’s location within two hours after
remote problem determination is completed. We provide 24-hour service, every day, including IBM
holidays.
24x7x4 hour A service technician is scheduled to arrive at your customer’s location within four hours after
remote problem determination is completed. We provide 24-hour service, every day, including IBM
holidays.
9x5x4 hour A service technician is scheduled to arrive at your customer’s location within four business hours
after remote problem determination is completed. We provide service from 8:00 a.m. to 5:00 p.m.
in the customer's local time zone, Monday through Friday, excluding IBM holidays. If after 1:00
p.m. it is determined that on-site service is required, the customer can expect the service
technician to arrive the morning of the following business day. For noncritical service requests, a
service technician will arrive by the end of the following business day.
9x5 next
business day
A service technician is scheduled to arrive at your customer’s location on the business day after we
receive your call, following remote problem determination. We provide service from 8:00 a.m. to
5:00 p.m. in the customer's local time zone, Monday through Friday, excluding IBM holidays.
In general, the types of IBM ServicePac are as follows:
Warranty and maintenance service upgrades

One, two, three, four, or five years of 9x5 or 24x7 service coverage

On-site repair from next business day to four or two hours

One or two years of warranty extension

Remote technical support services

One or three years with 24x7 coverage (severity 1) or 9x5 next business day for all severities

Installation and startup support for System x servers

Remote technical support for System x servers

Software support - Support Line

Microsoft or Linux software

VMware

IBM Systems Director


IBM BladeCenter HS22 Specifications

General

Tcase	76.2 °C
Bus type	QPI
Stepping	B1
FSB Parity	No
Processor code	SLBZ8
Processor cache	12 MB
Processor cores	6
Processor model	E5649
System bus rate	5.86 GT/s
Processor series	Intel Xeon 5600 Series
Processor socket	Socket B (LGA 1366)
Processor threads	12
Processor codename	Westmere EP
Processor frequency	2.53 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
Processor package size	42.5 X 45 mm
Processor front side bus	1333 MHz
Processor boost frequency	2.93 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
Supported instruction sets	SSE4.2
Thermal Design Power (TDP)	80 W
Compatible processor series	Intel® Xeon®
Number of processors installed	1
CPU multiplier (bus/core ratio)	19
Maximum number of SMP processors	2
Physical Address Extension (PAE)	40 bit
Memory types supported by processor	DDR3 800/1066/1333
Memory channels supported by processor	Triple
Memory bandwidth supported by processor (max)	32 GB/s
Maximum internal memory supported by processor	288 GB
HDD size	2.5 \
RAID levels	0, 1
HDD interface	Serial Attached SCSI (SAS)
Total storage capacity	0 GB
Maximum storage capacity	1 TB
Number of HDDs installed	0
Internal memory	12 GB
Memory clock speed	- MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	192 GB
Memory layout (slots x size)	3 x 4 GB
Graphics card	G200eV
Graphics card memory type	GDDR2
Networking features	Gigabit Ethernet
PS/2 ports quantity	-
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Compatible operating systems	Microsoft Windows RedHat, SUSE, VMware Oracle Solaris
Chassis type	Rack (1U)
Processor ARK ID	52581
Intel® Turbo Boost Technology	1.0

Weight and Dimensions

Depth	446 mm
Width	245 mm
Height	29 mm
Weight	5400 g