Installing a fan ........................42
Removing and replacing Tier 2 CRUs ................43
Removing the battery .....................43
Installing the battery ......................43
Removing the operator information panel assembly ..........45
Installing the operator information panel assembly ...........45
Removing the power supply ...................46
Installing the power supply ...................47
Removing the riser-card assembly .................49
Installing the riser-card assembly .................49
Removing the backplane or back plate (3.5-inch drives) .........50
Installing the backplane or back plate (3.5-inch drives) .........51
Removing the SAS backplane (2.5-inch drives) ............53
Installing the SAS backplane (2.5-inch drives) ............53
Removing the SAS/SATA controller (hot-swap models) .........54
Installing the SAS/SATA controller (hot-swap models) ..........55
Removing a SATA RAID back plate ................56
Installing a SATA RAID back plate .................56
Removing a drive cage .....................58
Installing a drive cage .....................59
Removing and replacing FRUs ...................59
Microprocessor ........................59
Removing the system board ...................64
Installing the system board ...................65
Chapter 5. Diagnostics .....................67
Diagnostic tools ........................67
POST ............................67
POST beep codes ......................67
Error logs ..........................70
POST error codes .......................71
Checkout procedure .......................78
About the checkout procedure ..................78
Performing the checkout procedure ................79
Troubleshooting tables ......................81
CD or DVD drive problems ...................81
General problems .......................82
Hard disk drive problems ....................82
Intermittent problems......................83
Keyboard, mouse, or pointing-device problems ............84
Memory problems .......................85
Microprocessor problems ....................85
Monitor problems .......................85
Optional-device problems ....................88
Power problems .......................89
Serial port problems ......................90
ServerGuide problems .....................90
Software problems ......................91
Universal Serial Bus (USB) port problems ..............92
Video problems........................92
System-board LEDs .......................92
Diagnostic programs, messages, and error codes ............94
Running the diagnostic programs .................94
Diagnostic text messages ....................95
Viewing the test log ......................95
Diagnostic error codes .....................96
iv IBM System x3250 Types 4364, 4365, and 4366: Problem Determination and Service Guide