7 . FAULT CODES
DISPLAY CODE ON BOILER
DESCRIPTION ACTION
Outside Sensor Failure
Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Low Mains Voltage
Contact a qualied electrician or your electricity provider.
Uncongured PCB
Please contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE contact a
Registered Gas Installer (RGII).
Uncongured PCB
Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
5 Boiler Restarts in 15 minutes
1. Turn power off and on at the fused spur.
2.
If the boiler fails to operate please contact Ideal (if under warranty)
or alternatively a Gas Safe Registered Engineer if outside of the
warranty period. In IE contact a Registered Gas Installer (RGII).
False Flame Lockout
Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
BCC Activation Fault
Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Check system pressure is between 1 & 1.5bar on the pressure gauge (if tted
to a sealed system). If the boiler fails to operate then please contact Ideal (if
under warranty) or alternatively a Gas Safe Registered Engineer if outside of
the warranty period. In IE contact a Registered Gas Installer (RGII).
Flame Loss
See Action - Fault Code L 2
Fan Fault
Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Flow Thermistor
Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Return Thermistor
Restart the appliance - if the boiler fails to operate then please contact
Ideal (if under warranty) or alternatively a Gas Safe Registered
Engineer if outside of the warranty period. In IE contact a Registered
Gas Installer (RGII).
Flow Temperature Overheat
or
Uncongured PCB
BCC Fault
Flow/Return Reversed
Please contact a Gas Safe Registered Engineer. In IE contact a
Registered Gas Installer (RGII).
No Water Flow
Please contact Ideal (if under warranty) or alternatively a Gas Safe
Registered Engineer if outside of the warranty period. In IE contact a
Registered Gas Installer (RGII).
1. Check other gas appliances in the house are working to conrm a
supply is present in the property.
2. If other appliances do not work or there are no other appliances,
check the gas supply is on at the meter and/or pre payment meter
has credit. If the boiler fails to operate then please contact Ideal
(if under warranty) or alternatively a Gas Safe Registered engineer
if outside of the warranty period. In IE contact a Registered Gas
Installer (RGII).
Flame Loss
Ideal, P.O. Box 103, National Ave, Kingston Upon Hull, HU5 4JN.
Tel. 01482 492251 Fax. 01482 448858. Registration No. London 322 137.
Ideal Stelrad Group pursues a policy of continuing improvement in the design and performance
of its products. The right is therefore reserved to vary specication without notice.
Ideal Consumer Helpline
Tel: 01482 498660
www.idealboilers.com