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Hints and Tips
If a problem does occur, it may often be due to something very
minor. The following table contains various tips. If you require
additional assistance,
• for UK, please call our UK Call Centre on 0344 561 1234.
• for Ireland, please call our Ireland Call Center on 1 890 818 575.
Problem Solution
No power. • The battery may be exhausted. Connect
the USB cable and plug into a USB port of
a computer which is turned on.
• Ensure that the unit is switched on.
No Sound. • Ensure that the unit is switched on.
• Check the volume level of the unit.
• Check the sound input source.
Sound is distorted. • Volume is too high. Adjust the volume
control.
Not charging. • Ensure that the micro-USB charging cable
is correctly connected with the unit.
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