Konica Minolta bizhub C3350i User Manual

Paper feed problems
Envelope seals when printing
Action Yes No
1 Use envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
2 Resend the print job.
Does the envelope seal when printing?
Contact
customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a From the home screen, touch Settings > Print > Layout >
Collate.
b Set Collate to On.
c Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Tray linking does not work
Action Yes No
Step 1
a Check if the trays have the same paper size and type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 167

Konica Minolta bizhub C3350i Specifications

General

Print Resolution	1200 x 1200 dpi
Scan Resolution	600 x 600 dpi
Monthly Duty Cycle	120, 000 pages
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Display	7-inch color touch panel
Mobile Printing	AirPrint, Mopria, Google Cloud Print
Print Speed	33 ppm
Connectivity	Ethernet, USB, Wi-Fi
Supported Paper Sizes	A4
Fax Memory	Up to 500 jobs
Memory	4 GB
Interface	10/100/1000Base-T Ethernet, USB 2.0, Wi-Fi
Dimensions (W x D x H)	420 x 528 x 473 mm