Kyocera ECOSYS MA3500cifx User Manual

Troubleshooting > Troubleshooting
645
The color toner is empty
If you want to continue printing in black and white, follow these steps:
Black and white printing is possible temporarily.
1
[System Menu / Counter] key > [DeviceSettings] > [Toner Settings]
2
[Color Toner Empty Action] > [Print in Black & White]
NOTE
This setting is not valid when the optional Fiery Controller is installed.
Remote Operation
This function enables the system administrator to explain how to operate the panel and troubleshoot to user, by
accessing operation panel of the machine at remote using browser and VNC software.
Executing Remote Operation from Browser
The supported Browser is as follows. We recommend the latest version of browser to use Remote Operation.
• Google Chrome (Version 21.0 or later)
• Microsoft Edge
• Mozilla Firefox (Version 14.0 or later)
• Safari (Version 5.0 or later)
This section describes the procedure for performing remote operations from Command Center RX using Google
Chrome.
NOTE
To execute Remote Operation using other browsers, refer to the following:
➡ Command Center RX User Guide
1
Display the screen
1 [System Menu / Counter] key > [NetworkSettings] > "Network Settings" [Protocol Settings]
2
Set [Enhanced VNC (RFB) over TLS] to On.
➡ Protocol Settings (page 483)
NOTE
You can configure the protocol settings using Command Center RX.
➡ Command Center RX User Guide

Kyocera ECOSYS MA3500cifx Specifications

General

N-up printing	2, 4
Duplex printing	Yes
Print technology	Laser
Borderless printing	No
Duplex printing mode	Auto
Time to first page (black, normal)	5.7 s
Time to first page (color, normal)	7 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17.5 ppm
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
Printing colors	Black, Cyan, Magenta, Yellow
Duplex functions	Copy, Fax, Print, Scan
Country of origin	Vietnam
Maximum duty cycle	100000 pages per month
Recommended duty cycle	1000 - 3500 pages per month
Replacement cartridges	TK-5370
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PCL XL, PCLm, PDF, PostScript 3, XPS
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	6.1 s
Time to first copy (color, normal)	7.2 s
Copy speed (black, normal quality, A4)	35 cpm
Memory slots	1
Processor cores	2
Processor family	ARM Cortex-A9
Maximum internal memory	3000 MB
Sound pressure level (standby)	30 dB
Sound pressure level (printing)	51 dB
Optional connectivity	Ethernet, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Cabling technology	10/100/1000Base-T(X)
Security algorithms	SNMPv3, TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
Package depth	728 mm
Package width	623 mm
Package height	789 mm
Package weight	51000 g
AC input voltage	220 - 240 V
AC input frequency	50/60 Hz
Power consumption (off)	0.1 W
Power consumption (sleep)	0.5 W
Power consumption (copying)	479.1 W
Power consumption (standby)	18.8 W
Power consumption (printing)	449.1 W
Energy Star Typical Electricity Consumption (TEC)	0.34 kWh/week
Total input capacity	350 sheets
Total output capacity	250 sheets
Maximum input capacity	2000 sheets
Maximum number of input trays	5
Multi-Purpose tray input capacity	100 sheets
Paper tray media types	Labels, Letterhead, Plain paper, Pre-Printed
Non-ISO print media sizes	Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-Purpose Tray media weight	60 - 220 g/m²
Scan to	E-mail, FTP, SMB, USB
Scanner type	Flatbed & ADF scanner
Scan speed (black)	60 ppm
Scan speed (color)	50 ppm
Image formats supported	JPG, TIF
Duplex scan speed (black)	120 ppm
Duplex scan speed (color)	100 ppm
Document formats supported	PDF, XPS
Faxing	Mono faxing
Fax memory	256 pages
Modem speed	33.6 Kbit/s
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	2.5 sec/page
Mac operating systems supported	Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Operating altitude	0 - 3500 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	Blue Angel, CE, ENERGY STAR, EPEAT Gold, REACH, RoHS, TUV, WEEE
Cables included	AC
Included cartridge capacity (CMY)	2500 pages
Included cartridge capacity (black)	3500 pages

Weight and Dimensions

Depth	577.5 mm
Width	480 mm
Height	575 mm