Kyocera ECOSYS P2040dn User Manual

8-11
Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Machine Operation Trouble
When the following machine operation troubles occur, implement appropriate procedures.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Symptom Checkpoints Corrective Actions
Reference
Page
The screen does not
respond when the power
switch is turned on.
Check the power cord. Connect both ends of the power cord
securely.
page 2-8
Blank sheets are ejected. — Check that the settings of the
application software.
—
Paper often jams. Is the paper loaded correctly? Load the paper correctly. page 3-2
— Turn the orientation 180 degrees around
in which the paper is positioned.
page 3-2
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-2
Is the paper curled, folded or wrinkled? Replace the paper with new paper. page 3-2
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. page 8-24
2 or more sheets are
overlaps when ejected.
(multi feed)
— Load the paper correctly. page 3-2
Printouts are wrinkled. Is the paper loaded correctly? Load the paper correctly. page 3-2
— Turn the orientation 180 degrees around
in which the paper is positioned.
page 3-2
Is the paper damp? Replace the paper with new paper. page 3-2

Kyocera ECOSYS P2040dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	6.4 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Duplex print speed (black, normal quality, A4/US Letter)	20 ppm
Printing colors	Black
Maximum duty cycle	50000 pages per month
Replacement cartridges	TK-1160 (7.200 pagina's)
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PCL XL, XPS
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.1 W
Power consumption (ready)	8 W
Power consumption (printing)	620 W
Power consumption (PowerSave)	0.8 W
Energy Star Typical Electricity Consumption (TEC)	1.6 kWh/week
Internal memory	256 MB
Processor frequency	800 MHz
Compatible memory cards	SD, SDHC
Sound pressure level (printing)	48.8 dB
Display	LCD
Certification	TÜV/GS, CE
Product color	Black, White
Market positioning	Home & office
Display number of lines	2 lines
Paper input type	Cassette, Paper tray
Total input capacity	250 sheets
Maximum input capacity	850 sheets
Maximum number of input trays	3
Multi-Purpose tray input capacity	100 sheets
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Plain paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Wi-Fi standards	Not supported
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Sustainability certificates	Blue Angel, ENERGY STAR
Package depth	516 mm
Package width	500 mm
Package height	400 mm
Package weight	18000 g
Cables included	AC
Included cartridge capacity (black)	3600 pages
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	393 mm
Width	375 mm
Height	272 mm
Weight	14000 g