15
Table 6. Alert Codes and Troubleshooting
GF= Gas Furnace, AH=Air Handler, ID=Indoor unit (GF or AH), HP=Heat Pump, AC=Air Conditioner, OD=Outdoor Unit (AC or HP), PA=Pure Air S,
ZA=Zone system and TS=Thermostat
Alert
Code
Priority
Condition
Actual Displayed
Alert Text
Under dealer
control center >
Notications
Component or System Operational State
and Troubleshooting Tip
How to clear alert code
132
Service
Urgent
Device Control
Software Fault
System component control software is corrupted.
• Recycle power.
• If failure re-occurs, replace the system component control.
Manual system power reset is
required to recover from this alert
code.
500 Service Soon
PA Differential
Pressure Sensor
Fault
• Pressure sensor reports a fault for more than 5 minutes, or does
not respond for more than 5 minutes.
• Device will not perform any pressure reading calculations until
fault is recovered. Remaining lter life display will indicate “-“
while fault exists.
Automatically clears 30 seconds
after fault is recovered.
501 Service Soon
PA UV Sensor
Fault
• Ultra-violet (UV) sensor reports a fault for more than 5 minutes or
UV sensor does not respond for more than 5 minutes.
• Device will not perform any UV lamp life remaining calculations
until fault has recovered. Life remaining display shall indicate “-“
while fault exists.
Automatically clears 30 seconds
after fault is recovered.
502 Service Soon PA UV Lamp Off
The light is determined to be off when the last three last light
intensities measurements are below the set threshold.
Light is determined on after 1 set
of ve samples are above the set
threshold.
504 Service Soon
PA Filter Life
At 0%
Filter life remaining determined to be 0%. None
505 Service Soon
PA Model
Selection
Changed
Model Selection jumper has changed positions.
Jumper repositioned back to
original jumper position or system
rebooted.
506 Service Soon
PA Lamp At 0%
life
Ultra violet lamp life is at 0%. None
507 Service Soon
PA Filter
Calibration
Failure
• Filter calibration determined failed due to all test cfm static
pressures reading <= 7 Pa.
• Send alert code immediately.
• No lter tests or life calculation occur while this alert code is
active.
Clear alert code upon initiation of
another lter calibration.
-- Service Soon --
Possible loose or mis-wired connections or two zone sensors are
assigned the same zone number. Two dashes will be displayed
on the S30 thermostat for indoor temperature and/or zone sensor.
The system will go into central mode. Individual zone functions
is disabled. Anytime the zone sensor loses communication with
the damper control module, the entire system will go into central
mode. If two sensors are assigned the same zone number, this
could result in the double dashes to appear as well.
If two zone sensors are assigned
the same zone number, this could
cause the double dashes to appear.
If loose or mis-wired connection was
conrmed, correct the issue and run
the re-conguration procedure.