Lenovo 10AU - Reinstalling Software Programs; Reinstalling Device Drivers; Solving Recovery Problems

Reinstallingsoftwareprograms
Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremove
andreinstallit.Reinstallingoverwritestheexistingprogramsfilesandusuallyfixesanyproblemsthat
youmighthavehadwiththatprogram.
Toremoveaprograminyoursystem,seeMicrosoftWindowshelpsystemfordetailedinformation.
Toreinstalltheprogram,dooneofthefollowing:
Note:Themethodofreinstallingaprogramvariesfromprogramtoprogram.Refertothedocumentation
providedwiththeprogramtoseeifyourprogramhasspecialinstallationinstructions.
•Toreinstallmostcommerciallyavailableprogramsinyoursystem,seeMicrosoftWindowshelpsystem
formoreinformation.
•ToreinstallselectedapplicationprogramsthatcamepreinstalledfromLenovo,dothefollowing:
1.Turnonthecomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheAPPSfolder.WithintheAPPSfolder,thereareseveralsubfoldersnamedforvarious
applicationsinstalledinyourcomputer.
4.Opentheappropriateapplicationsubfolder.
5.Intheapplicationsubfolder,lookforaSETUP .EXEfileorotherappropriateEXEfilesforsetup.
Double-clickthefileandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingdevicedrivers
Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.
Whenyoureinstalldevicedrivers,youarechangingthecurrentconfigurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Formoreinformationaboutreinstallingdevicedriversthatcamewithyourcomputer,see“Reinstalling
preinstalledapplicationsanddevicedrivers”onpage83.
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage82.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk
drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage79.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a
disc,aUSBharddiskdrive,orotherexternaldevices)setasthefirstbootdeviceinthestartupdevice
sequence.Youmustfirstmakesurethatyourrescuedeviceissetasthefirstbootdeviceinthestartup
devicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage90
fordetailed
informationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formoreinformation
abouttheSetupUtilityprogram,seeChapter7“UsingtheSetupUtilityprogram”onpage87.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
84ThinkCentreE73UserGuide