Lenovo B480 - Onekey Rescue System Problems; A Password Problem

•Whenyoucarryyourcomputer.
Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
Theharddiskdrivedoesnotwork.
OntheBootmenuoftheBIOS,makesurethattheharddiskdriveisontheBootpriorityorderlist.Ifitison
theExcludedfrombootorderlist,itisdisabled.SelecttheentryforitonthelistandpresstheShift+1key.
ThismovestheentrytotheBootpriorityorderlist.
Opticaldriveproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
YouhearanoisefromthedrivewhentheCD,DVD,orCD-RWdiscisspinning.
Ifthediscisnotcorrectlyloadedonthecenterpivotofthedrive,itmightrubagainstthedrivecoverand
makeanoise.Makesurethatthediscisloadedcorrectlyinthedrive.
Thetraydoesnotopenevenifyoupresstheejectbutton.
Whenyourcomputerisnotturnedon,pressingtheejectbuttondoesnotcausethedrivetraytoopen.Make
surethatthecomputeristurnedonandthatthedriveconnectorisrmlyconnectedtothecomputer.
Ifthetraystilldoesnotopen,makesurethatthecomputerisrunning,andinserttheendofastraightened
paperclipintotheemergencyejecthole.Thetraywillopen.
OneKeyRescuesystemproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Backupcannotbemade.
Makesurethat:
•YouarenotusingaWindowsoperatingsystem.
•Thereisnotenoughspacetostorethebackupdata.Youwillneedtofreemoreharddiskdrivespaceon
yoursystempartition(Cdrive).
Failtorestoresystempartitiontofactorydefault.
Thesystempartition,suchasthepartitionsizeorthedrivecapacityofC,hasbeenmodied.
Apasswordproblem
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Iforgotmypassword.
Doanyofthefollowing:
•Ifyouforgetyouruserpassword,youmusttakeyourcomputertoaLenovoauthorizedservicerora
marketingrepresentativetohavethepasswordchanged.
•Ifyouforgetyourharddiskdrivepassword,aLenovoauthorizedservicercannotresetyourpasswordor
recoverdatafromtheharddiskdrive.YoumusttakeyourcomputertoaLenovoauthorizedservicerora
marketingrepresentativetohavetheharddiskdrivereplaced.Proofofpurchaseisrequired,andafee
willbechargedforpartsandservice.
•Ifyouforgetyoursupervisorpassword,aLenovoauthorizedservicercannotresetyourpassword.You
musttakeyourcomputertoaLenovoauthorizedserviceroramarketingrepresentativetohavethe
systemboardreplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
58UserGuide