Chapter 3 Reference information 3-7
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product specifications
and instructions, natural or personal disaster, or unauthorized alterations, repairs or
modifications.
The following are examples of misuse or abuse and not covered by warranty:
Images burned on to the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
Physical damage to covers, bezel, base and cables.
Scratches or punctures on monitor screens.
Getting further help
If you still can’t solve your problem, please contact the Customer Support Center. For
more information on contacting the Customer Support Center, please see Appendix A,
“Service and Support,” on page A-1.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support
the customer warranty. Parts are for service use only. The table below shows information for
model 63DD-KAR6-WW.
Table 3-3. List of service parts
Replaceable Unit)
Model (MTM)
5D11K27113 C27-40 - 27-inch FRU Monitor (HDMI) Raven Black 63DD
5C11J31037 C27-40 HDMI 2.0 cable 1.8 m Raven Black 63DD
5SE1K27111 C27-40 - FRU Stand and Base Raven Black 63DD