Lenovo ThinkPad T470 Hardware Maintenance Manual

LCD-relatedsymptoms
Important:TheTFTLCDforthenotebookcomputercontainsmanythin-filmtransistors(TFTs).The
presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT
LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas
twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore
visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.
Notes:
•ThispolicyappliestoallThinkPadnotebookspurchasedon1January,2008orlater.
•LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspecificationsbecausewecannot
guaranteethatanyreplacementLCDwillhavezeropixeldefects.
•OnepixelconsistsofR,G,Bsub-pixels.
Table5.LCD-relatedsymptoms
Symptomorerror
FRUoraction,insequence
Nobeep,power-onindicatoron,andablankLCDduring
POST.
Replacethesystemboard.
•LCDbacklightnotworking.
•LCDtoodark.
•LCDbrightnesscannotbeadjusted.
•LCDcontrastcannotbeadjusted.
1.ReseattheLCDcable.
2.ReplacetheLCDunit.
3.Replacethesystemboard.
•LCDscreenunreadable.
•Charactersmissingpixels.
•Screenabnormal.
•Wrongcolordisplayed.
1.Seeimportantnotefor“LCD-relatedsymptoms. ”
2.ReseatallLCDcable.
3.ReplacetheLCDunit.
4.Replacethesystemboard.
HorizontalorverticallinesdisplayedonLCD.ReplacetheLCDunit.
Intermittentproblems
Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.
Whenanalyzinganintermittentproblem,dothefollowing:
1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.
2.Ifnoerrorisdetected,donotreplaceanyFRUs.
3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.
Undeterminedproblems
Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).
Verifythatallattacheddevicesaresupportedbythecomputer.
Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.See“Powersystem
checkout”onpage27
.
1.Turnoffthecomputer.
2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.
3.Removeordisconnectallofthefollowingdevices:
Chapter4.Relatedserviceinformation41

Lenovo ThinkPad T470 Specifications

General

RAM	Up to 32GB DDR4
Operating System	Windows 10 Pro
Bluetooth	Bluetooth 4.1
Processor	Up to 7th Generation Intel Core i7
Storage	Up to 1 TB HDD or Up to 512 GB SSD
Display	14" FHD (1920 x 1080) IPS
Graphics	Intel HD Graphics 620
Battery Life	Up to 18 hours
Ports	2 x USB 3.0, 1 x USB-C, HDMI, Ethernet, SD card reader
Wireless	Intel® Dual Band Wireless-AC 8265
Weight	Starting at 1.58 kg (3.48 lbs)