CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
Gray background
From the Quality menu, select a reduced Toner Darkness setting before sending the job to print. To access the Quality
menu, do one of the following:
• If the printer is on a network, access the Embedded Web Server by typing the printer IP address into the address
field of your Web browser. From the Settings tab, click Print Settings.
• If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.
Ghost images
These are possible solutions. Try one or more of the following:
THE PHOTOCONDUCTOR KIT MAY BE DEFECTIVE
Replace the photoconductor kit.
CHECK THE PAPER SIZE AND PAPER TYPE SETTINGS
From the Paper menu, change the paper size and paper type settings to match the paper loaded in the tray. To
access the Paper menu, do one of the following:
• If the printer is on a network, access the Embedded Web Server by typing the printer IP address in the address
field of your Web browser. From the Settings tab, click Paper Menu.
• If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.
Troubleshooting
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