Network
Symptoms Cause & Solution
Cannot connect the
speaker to your home
network.
The wireless communication may be interrupted from household devices that
are using radio frequencies. Move the speaker away from them.
Media servers are not
displayed on the device
list.
y
The rewall or anti-virus software on your media server is running. Turn o
the rewall or anti-virus software running on your media server.
y
Make sure that the speaker is connected to the local area network that your
media server is connected.
I cannot group speakers. Is the speaker connected to the network via Wi-Fi?
y
If you want to enjoy the group playback, at least one speaker should be
connected by LAN cable.
y
If the speakers are connected only wirelessly, disconnect the wireless
connections and reconnect them after connecting wired speaker.
Music Flow Player
(Speaker or Bridge)
doesn’t work properly.
Is the Music Flow Player (Speaker or Bridge) plugged in?
y
Plug in the Music Flow Player (Speaker or Bridge).
Is the LAN cable connected to the wireless router and the Music Flow Player
(Speaker or Bridge) properly?
y
Connect the LAN cable to the Ethernet port on the back of the Music
FlowPlayer (Speaker or Bridge) and to your wireless router.
y
By using the Music Flow R1 (Bridge) for extending the signal without wired
connection, at least one speaker must be connected with LAN cable.
When the Music Flow Player (Speaker or Bridge) is plugged in, do the Music
Flow Player (Speaker or Bridge)’s LED show it’s operating properly?
y
If you experience troubles with connecting the Music Flow Player (Speaker
or Bridge), try relocating the speakers so that the speakers is closer to the
wireless router or Music Flow Player (Speaker or Bridge).
If you restart the router?
y
You need to turn the speaker’s power o and on again.
If you install new router.
y
You need to perform a factory set and setup the network connection for
speaker.
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