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Troubleshooting
General
The power does not turned on.
b Plug the power cord into the wall outlet securely.
There is no picture.
b Select the appropriate video input mode on the TV so the picture from the
unit appears on the TV screen.
b Connect the video connection securely.
b Check the [Video Output Format] in SETUP menu is set to the appropriate
item that conforms to your video connection.
Picture noise appears.
b You are playing a disc recorded in a color system that is different form
your TV.
b The video signal from the external component is copy-protected.
b Set the resolution that your TV can accepts.
The channel is not found or stored.
b Check your antenna connection.
There is no sound.
b Connect the audio connection securely.
b The input source setting on the amplifier or the connection to the amplifier
is incorrect.
b The unit is in scan, slow motion, or pause mode.
The remote control does not work properly.
b The remote control is not pointed at the remote sensor of the unit.
b The remote control is too far from the unit.
b There is an obstacle in the path of the remote control and the unit.
b The batteries in the remote control are exhausted.
Playback
The unit does not start playback.
b Insert a playable disc. (Check the disc type, color system, and regional
code.)
b Place the disc with the playback side down.
b Place the disc on the disc tray correctly inside the guide.
b Clean the disc.
b Cancel the Rating function or change the rating level.
Cannot play a disc recorded using this unit on other player.
b Finalize the disc.
b Check the disc compatibility of the player.
b Place the disc on the disc tray correctly inside the guide.
b Discs recorded with copy-once material cannot be played on other
players.
The angle cannot be changed.
b Multi-angles are not recorded on the DVD Video being played.
b The angle cannot be changed for the titles recorded on this unit.
The subtitle language cannot be changed or turned off.
b Subtitles are not recorded on the DVD Video being played.
b The subtitle cannot be changed for the titles recorded on this unit.
Cannot play MP3/WMA/JPEG/DivX files.
b The files are not recorded in a format that the unit can play.
b The unit does not support the codec of the DivX movie file.
b The resolution is higher than the unit can support.
Recording
Cannot record or does not record successfully.
b Check the remaining space on the disc.
b Check that the source you are trying to record in not copy protected.
b The power may have failed during recording.
b Use a VR mode formatted disc for copy-once material.
Timer record does not record successfully.
b Clock is not set to correct time.
b The start time of the timer recording is past.
b Two timer recordings may have overlapped, in which case only the earlier
one will record completely.
b When setting the recording channel, make sure you set the unit’s built-in
tuner, not the TV’s built-in tuner.
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Video and Audio Formats
