LG WM3460CW User Manual

34 SMART FUNCTIONS
Smart Diagnosis™ Function
Should you experience any problems with the
appliance, it has the capability of transmitting data
via your telephone to the LG Customer Information
Center. NFC or Wi-Fi equipped models can also
transmit data to a smartphone using the LG
SmartThinQ application.
Smart Diagnosis™ through the
Customer Information Center
• For appliances with the or logo
This method allows you to speak directly to our
trained specialists. The specialist records the data
transmitted from the appliance and uses it to analyze
the issue, providing a fast and effective diagnosis.
1
Call the LG Electronics Customer Information
Center at:
(LG U.S.A.) 1-800-243-0000
(LG Canada) 1-888-542-2623
2
When instructed to do so by the call center, place
the mouthpiece of the phone close to the Smart
Diagnosis™ icon. Do not press any other buttons.
3
Press and hold Temp. button for three seconds.
4
Keep the phone in place until the tone
transmission has nished.
• For best results, do not move the phone while
the tones are being transmitted.
• If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.
5
Once the countdown is over and the tones have
stopped, resume your conversation with the call
center agent, who will then be able to assist you
using the information transmitted for analysis.
NOTE
• Smart Diagnosis™ cannot be activated unless
the appliance can be turned on using the Power
button. If the appliance cannot be turned on,
troubleshooting must be done without using Smart
Diagnosis™.
• For best results, do not move the phone while the
tones are being transmitted.
• If the call center agent is not able to get an accurate
recording of the data, you may be asked to try
again.
• The Smart Diagnosis™ function depends on the
local call quality.
• Bad call quality may result in poor data transmission
from your phone to the call center, which could
cause Smart Diagnosis™ to malfunction.
LG SmartThinQ Smart Diagnosis™
• For appliances with the or logo
Use the Smart Diagnosis feature in the LG
SmartThinQ application for help diagnosing issues
with the appliance without the assistance of the LG
Customer Information Center.
Follow the instructions in the LG SmartThinQ
application to perform a Smart Diagnosis using your
smartphone.
NOTE
• Smart Diagnosis™ cannot be activated unless
the appliance can be turned on using the Power
button. If the appliance cannot be turned on,
troubleshooting must be done without using Smart
Diagnosis™.

LG WM3460CW Specifications

General

Style	front load
Color	white
Washer Capacity	4.5 cubic feet
Max Spin Speed	1300 revolutions per minute
Spin Speeds	3
Number of Cycles	10
Cycle Selections	normal, perm. press, heavy duty, delicates, towels, speed wash, bedding, tub clean, whites, downloaded
Options	fresh care, prewash, remote start, delay wash, wi-fi, add garments, coldwash, extra rinse, rinse+spin, child lock, normal, perm. press, heavy duty, delicates, towels, speed wash, bedding, tub clean, whites, downloaded
Noise level	lodecibel quiet operation
Temperature Settings	3
Temperature Selections	hot, warm, cold
Soil Levels	heavy, normal, light
Internal Heater	yes
Control Panel	dial, touchpad
Delay Start / End	yes
Child Lock	yes
Cycle Signal	yes
Steam	no
Dispenser	single load
Smart Home	remote operation, cycle downloads, service notifications, smartdiagnosis, energy monitoring, true
Wi-Fi	wi-fi
Annual Energy Consumption	100 kilowatt hours
Voltage	120 volts
Current	10 amperes

Weight and Dimensions

Depth	30 1/4 inches
Height	39 inches
Width	27 inches
Net Weight	187 pounds