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SPECIFICATIONS/USING SMARTDIAGNOSIS™

- Only use this feature when instructed to do so by the call center. The transmission sounds similar to a fax machine, and so has

no meaning except to the call center.

- SMARTDIAGNOSIS™ cannot be activated if the washer does not power up. If this happens, then troubleshooting must be done

without SMARTDIAGNOSIS™.

If you experience problems with your washer, call 1-800-243-0000 (1-888-542-2623 in Canada). Follow the call center agent’s

instructions, and perform the following steps when requested:

1. Press the to turn on the washer. Do not press any other buttons.

2. When instructed to do so by the call center, place the mouthpiece of your phone very close to the POWER button.

3. Press and hold

for three seconds, while holding the phone mouthpiece to the icon or POWER button.



Keep the phone in place until the tone transmission has finished. This takes about 6 seconds, and the display will count down

the time.

• For best results, do not move the phone while the tones are being transmitted and do not touch the console with the phone.

• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.

• Pressing the POWER button during the transmission will shut off the SMARTDIAGNOSIS™.

5. Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be

able to assist you using the information transmitted for analysis at the call center.

“SmartDiagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of troubleshooting through

service calls. The effectiveness of this feature depends upon various factors, including, but not limited to, the reception of the

cellular phone being used for transmission, any external noise that may be present during the transmission, and the acoustics of

the room where the machine is located. Accordingly, LG does not guarantee that SmartDiagnosis would accurately troubleshoot

any given issue.”

USING SMARTDIAGNOSIS™

SPECIFICATIONS

Model WT1201C*, WT1101C*

Description Top-Loading Washer

Electrical requirements 120 VAC @ 60 Hz.

Max. water pressure 14.5~116 PSI (100~800 kPa)

Dimensions 27.4”(W) X 26.8”(D) X 40.16”(H), 54.33”(H with lid open)

69.6 cm (W) X 68 cm (D) X 102 cm (H), 138 cm (H with lid open)

Net weight 134 lbs. (61 kg) [ WT1101C* 132 lbs. (60 kg) ]

Max. spin speed 1,100 RPM

Other manuals for LG WT1201C Series

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