24
Troubleshooting
Troubles Reason Solution
Washing machine
cannot start up
• Check that the door is closed tightly.
• Check that the power plug is inserted
correctly.
• Check that the water supply tap is open.
• Check that the ON/OFF button is pressed.
• Check that the Start/Pause button is pressed.
Water leakage
• The connection between
inlet pipe or outlet hose
and tap or washing
machine is not tight.
• Drain pipe in the room is
blocked.
• Check and fasten water hose connections.
• Clean up drain hose and ask a qualified
technician to repair it if necessary.
Water overflows
from the bottom
of the machine
• The inlet pipe is not
connected firmly.
• Outlet hose has water
leakage.
• Fix the inlet hose.
• Replace the drain hose.
Indicator or
display does not
light
Power is disconnected or the
unit is turned off.
• Check that the power is shut off and the
power plug is connected correctly.
• Check the mains plug and fuse.
• Check that the washing machine is turned on.
Washing effects
are not good
• The clothes are too dirty.
• Insufficient detergent
quantity.
• Select a proper wash programme.
• Add the proper detergent quantity according
to the instructions on your detergent
packaging.
Error Code
When the error code is on, the washing machine will sound. If a fault cannot be rectified or a repair is
required, then:
• Press the ON/OFF button to switch off the washing machine and then pull out the mains plug.
• Turn off the tap and call for service.
Display Fault What to do:
Looking door function
malfunction.
Reclose the door.
Draining malfunction.
Rinse the filter of draining pump, examine whether the
drainpipe is blocked.
Temperature pickup
malfunction.
Ask a qualified technician to repair it.
Heating malfunction
(display after procedure
operation).
Ask a qualified technician to repair it.
Water intake malfunction.
Check the water pressure is too low or water supply is
cut off.
Drying and heating
malfunction.
Ask a qualified technician to repair it.
L612S_WD12_IB_120627_RC_Pauline.indd 24 28/06/2012 10:00 AM