29
TROUBLE SHOOTING
Explanation / Possible cause
Unit shuts down
automatically
during startup
process.
LCD/LEDs and buzzer
will be active for 3
seconds and then
complete off.
The battery voltage is too low
(<1.91V/Cell)
1. Re-charge battery.
2. Replace battery.
No response after
power on.
1. The battery voltage is far too
low. (<1.4V/Cell)
2. Battery polarity is connected
reversed.
1. Check if batteries and the
wiring are connected well.
2. Re-charge battery.
3. Replace battery.
Mains exist but the
unit works in
battery mode.
Input voltage is
displayed as 0 on the
LCD and green LED is
flashing.
Input protector is tripped
Check if AC breaker is tripped
and AC wiring is connected
well.
Insufficient quality of AC power.
(Shore or Generator)
1. Check if AC wires are too
thin and/or too long.
2. Check if generator (if
applied) is working well or if
input voltage range setting is
correct. (UPSAppliance)
Set “Solar First” as the priority of
output source.
Change output source priority
to Utility first.
When the unit is
turned on, internal
relay is switched on
and off repeatedly.
LCD display and LEDs
are flashing
Check if battery wires are
connected well.
Buzzer beeps
continuously and
red LED is on.
Overload error. The inverter is
overload 110% and time is up.
Reduce the connected load by
switching off some
equipment.
Check if wiring is connected
well and remove abnormal
load.
Temperature of internal converter
component is over 120°C. (Only
available for 1-3KVA models.)
Check whether the air flow of
the unit is blocked or whether
the ambient temperature is
too high.
Internal temperature of inverter
component is over 100°C.
The battery voltage is too high.
Check if spec and quantity of
batteries are meet
requirements.
Output abnormal (Inverter voltage
below than 190Vac or is higher
than 260Vac)
1. Reduce the connected
load.
2. Return to repair center
Internal components failed.
Restart the unit, if the error
happens again, please return
to repair center.
Output voltage is unbalanced.
Battery is not connected well or
fuse is burnt.
If the battery is connected
well, please return to repair
center.