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Warranty
Consult your local McQuay Representative for warranty details. Refer to Form 933-43285Y. To find your local McQuay
Representative, go to www.mcquay.com.
Warranty Return Material Procedure
Defective material may not be returned without permission of authorized factory service personnel of McQuay
International in Minneapolis, Minnesota, (763) 553-5330. A "Return Goods" tag must be included with the returned
material. Enter the required information to expedite handling and prompt issuance of credits. All parts must be returned to
the appropriate McQuay facility, designated on the "Return Goods" tag. Transportation charges must be prepaid.
The return of the part does not constitute an order for replacement. Therefore, a purchase order must be entered through the
nearest McQuay representative. The order should include part number, model number, and serial number of the unit
involved.
Credit will be issued on customer's purchase order following an inspection of the return part and upon determination that
the failure is due to faulty material or workmanship during the warranty period.
Replacement Parts
When writing to McQuay for service or replacement parts, refer to the model number and serial number of the unit as
stamped on the serial plate attached to the unit. If replacement parts are required, mention the date of installation of the unit
and date of failure, along with an explanation of the malfunctions and a description of the replacement parts required.
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