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Frequently asked questions
Many malfunctions and faults that can occur in daily operation can be easily reme-
died. You can save time and money in many cases, as you do not need to contact
Miele Customer Service.
Information to help you rectify faults yourself can be found at www.miele.com/ser-
vice.
The following tables are designed to help you to find the cause of a malfunction or
an error and to resolve it.
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the handle to do this.
Problem Possible cause and solution
Battery charging state
indicator when switch-
ing on: left and middle
indicators flash rapidly
Temperature fault
Wait for approximately 30minutes before switch-
ing the vacuum cleaner back on again.
Battery charging state
indicator when charging:
right and middle indica-
tors flash rapidly
Battery fault
If you are charging the battery without a wall
mounting, pull the charging plug out of the charg-
ing socket on the rear of the PowerUnit.
Remove the vacuum cleaner from the wall bracket
if you are charging the battery in the wall bracket.
(Fig. 26 + 28).
Wait approx. 5minutes before continuing to charge
the battery.
It is essential to take prescribed ambient tempera-
tures into account when charging and changing the
battery; see “IMPORTANT SAFETY INSTRUC-
TIONS”.
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