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Troubleshooting
Many malfunctions and errors that can occur in daily operation can be easily
remedied. You can save time and money in many cases, as you do not need to
contact Miele Customer Service.
Information to help you rectify malfunctions yourself can be found at
www.miele.com/service.
The following tables are designed to help you find the cause of a malfunction or an
error and to resolve it.
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the handle to do this.
Problem Possible cause and solution
Battery charging status
display when switching
on: left and middle
indicators flash rapidly
Temperature error
Wait for approximately 30minutes before
switching the vacuum cleaner back on again.
Battery charging state
indicator when charging:
right and middle
indicators flash rapidly
Battery fault
If you are charging the battery without wall
mounting, pull the charger plug out of the charging
socket on the rear of the PowerUnit.
Remove the vacuum cleaner from the wall bracket
if you are charging the battery in the wall bracket.
(Fig. 26 + 28).
Wait approx. 5minutes before continuing to charge
the battery.
It is essential to take prescribed ambient
temperatures into account when charging and
changing the battery; see “IMPORTANT SAFETY
INSTRUCTIONS”.
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