Frequently Asked Questions
The drying cycle duration is very long
Problem Possible cause and solution
The drying process
goes on too long or
even switches off.*
The room in which the tumble dryer is located is too
warm.
Ventilate the room thoroughly.
Detergent residues, hair, and fine lint can clog the
filters.
Clean the lint filters and the plinth filter (see
“Cleaning and care”, sections “Cleaning the lint
filters” and “Cleaning the plinth filter”).
Remove any visible lint from the heat exchanger
(see “Cleaning and care”, “Cleaning the plinth
filter”).
The laundry is unevenly distributed or has rolled up.
The tumble dryer has been overloaded.
Untangle the laundry and remove a few items.
Start a program.
The cool air intake (bottom right grille) is blocked.
Move any objects, such as a laundry basket, away
from the dryer.
The lint filters and the plinth filter were wet when
replaced.
The lint filters and the plinth filter must be dry.
The laundry is too damp.
Spin using a higher spin speed in the washing
machine.
Metallic components, e.g., zippers, have prevented
the dryer from registering the correct moisture level.
Open the zippers next time.
If the problem recurs, dry these items using the
Time Dry program.
* Switch the tumble dryer off and on again before starting a new program.
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