Basic troubleshooting is to check/analyze/save data by connecting the Mente PC.
Whenever arriving at the site, always connect the Mente PC before starting work.
Method of error data analysis (Basic procedure)
•
Identify whether particular error occurred during operation or stopping.
•
Is it caused by the installation conditions of outdoor/indoor unit? (Refrigerant quantity, pipe length,
short-circuit, clogged filter, etc.)
•
Isn’t there any beginner’s mistake at the installation? (Wrong address, mistake in piping or wiring, etc.)
•
Is the failure related to any hardware (parts)? (SV main body, coil, capillary, check valve, sensor, etc.)
•
Is it a major component.
Compressor, inverter PCB and outdoor DC fan motor.
•
Is it a failure of electrical component?
Error on
indoor unit or
outdoor unit?
Indoor unit
Outdoor unit
Is the remote
controller
connected?
Was the power
supply reset after the
error occurred?
Check and write down the
momentary data (retained in
before the error occurred
the remote controller) just
Save the data for 30 minutes
before the error occurred
in Mente PC
Connect the Mente PC
and restart operation
Save the momentary dat
a
just before the error
occurred
in Mente PC
Connect the Mente PC
and restart operation
Connect the Mente PC
and restart operation
Connect the Mente PC
and restart operation
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