Motorola W220 Service Manual

48 June 22, 2006
Troubleshooting W220
PRELIMINARY
Troubleshooting
Manual Test Mode
Motorola W220 telephones are equipped with a manual test mode capability. This allows service
personnel to verify functionality and perform fault isolation by entering keypad commands.
To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.
1. Press and hold to turn the phone OFF.
2. Remove the battery door as described in the procedures.
3. Remove the battery as described in the procedures.
4. Remove the customer’s SIM card from the phone.
5. Insert the test SIM into the SIM slot.
6. Replace the battery as described in the procedures.
7. Replace the battery door as described in the procedures.
8. Press and hold to turn the phone ON.
Manual Test Mode Commands
Table 3. Manual Test Commands
Key Sequence Test Function/Name Remarks
*#06# IMEI Check No Test Mode Required
*#**837#
Flex Version/Technology/S-W Version/Readiness Status No Test Mode Required
*#**367628#
Erase data from the file system, such as photos, melodies, java, etc.
*#**778337#
Erase data from E2P, such as user’s phonebook
*#**372#
Test Display. Melody, speaker, keypad, etc.

Motorola W220 Specifications

General

Rear camera	No
FM radio	Yes
Ringer type	Polyphonic
Display type	CSTN
Display resolution	128 x 128 pixels
Display number of colors	65536 colors
Internal memory	0.5 MB
Multimedia Messaging Service (MMS)	Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Product color	Pink
Talk time (2G)	8 h
Battery capacity	850 mAh
Standby time (2G)	290 h
Data network	GPRS
Personal info management (PIM)	Alarm clock, Calendar

Weight and Dimensions

Depth	46.7 mm
Width	16.7 mm
Height	95 mm
Weight	93 g