What if I can’t see the video?
If you can see the BIOS screen at boot time but do not see video from the OS, the
video card output may be set past the monitor limits. To resolve the problem, start
Windows in Safe Mode by booting the controller from your recovery media and
verifying that Windows troubleshooting options are available. If you do not see your
BIOS screen on boot up, check all cables, adapters, and monitor connections and
power.
My system boots fine as long as a particular module is not in my
chassis. How do I boot the chassis with the module installed?
The most common cause of this problem is a damaged module. Try the module in a
dierent chassis or with a dierent controller. Also, remove any external cables or
terminal blocks connected to the system. If the module does not work in these
cases, it is likely damaged. Contact the module manufacturer for further
troubleshooting.
What if some modules installed in a remote Thunderbolt chassis
show up in Windows Device Manager with yellow exclamation
points?
Thunderbolt does not allow peripherals to take advantage of legacy IO Space. Some
devices (such as serial or Ethernet modules) may rely on IO Space, creating resource
allocation issues in the system. These modules should not prevent boot or
operation of other devices, but will not function using IO Space.
For more information, go to ni.com/support.
What if some devices, when installed in a system with many remote
chassis, show up in Windows Device Manager with yellow
exclamation points?
PCI Express systems are allocated 256 unique bus segments. The Thunderbolt 4
ports on the PXIe-8862 consume 50 segments each (two ports total), leaving the
residual segments for remote chassis connections. Disabling the Thunderbolt 4
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16
PXIe-8861 Getting Started Guide
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