Page 6 of 7
Voicemail Programming
Record Company Greetings
1. From Ext 101 press VOICEMAIL (**see note on Table of Contents)
2. Enter security code
3. Press 72 to enter system administration
4. Press 4 to record an instruction greeting (main company greeting)
5. Enter mailbox 001
to record the DAY greeting
OR enter
002
to record the NIGHT greeting
OR enter
003 to record a HOLIDAY greeting
6. Press R (7 on dial pad) to record and follow the prompts
7. Press L ( 5 on dial pad) to listen to your recording and press # to exit listen mode
8. Press # to back up one step to step 5 to record another greeting
9. Hang up when you are finished
Example:
Thank you for calling………Our regular business hours are….
If you know the extension of the person you are calling please enter it now or press 4 for
our company directory
To reach reception or to leave a general message please remain on the line and wait for
the beep
Record Delay Messages
1. From Ext 101 press VOICEMAIL (**see note on Table of Contents)
2. Enter security code
3. Press SA (72 on dial pad) to enter system administration
4. Press A (2 on dial pad) to record an instruction greeting (main company greeting)
5. Enter mailbox to record the FIRST Delay Message
OR enter to record the SECOND Delay Message
6. Press R (7 on dial pad) to record and follow the prompts
7. Press L ( 5 on dial pad) to listen to your recording and press # to exit listen mode
8. Press # to back up one step to step 5 to record another greeting
9. Hang up when you are finished
Example:
Please continue to hold, someone will be right with you…
Thank you for holding. Please stay on the line as it is quicker then re-dialing.
HORIZON BUSINESS PHONE SYSTEMS
For Service: 740-772-8588 / 1-866-418-8126
HORIZON BUSINESS PHONE SYSTEMS
For Service: 740-772-8588/1-866-418-8126