TROUBLESHOOTING > 74
PAPER JAMS
Provided that you follow the recommendations in this guide on use of
print media, and you keep the media in good condition prior to use, your
printer should give years of reliable service. However, paper jams
occasionally do occur, and this section explains how to clear them quickly
and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point
on the paper path through the printer. When a jam occurs, the printer
immediately stops, and the operator panel informs you of the event. If
printing multiple pages (or copies), do not assume that having cleared an
obvious sheet that others will not also be stopped somewhere along the
path. These must also be removed in order to clear the jam fully and
restore normal operation.
The printer may experience a paper jam in one of three areas.
> INPUT JAM - paper has failed to leave the selected feed tray and
enter the internal paper path of the printer. A typical message
indicates a paper jam and identifies the tray to check.
> FEED JAM - paper has entered the printer but failed to reach the
exit. A typical message indicates a paper jam and advises you to
open the top cover for access.
> EXIT JAM - paper has reached the exit but has failed to exit
completely from the printer. A typical message indicates an exit
jam and advises you to open the top cover for access.
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Paper Handling
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