Help with problems
28
Help with problems
Most of the problems concerning image quality can be solved by changing the cam-
era settings. To open the Camera Settings dialog box, click the Settings button
located in the Camera Control tool window. You will find the Camera Control tool win-
dow either on the right hand side of your screen, or, if you chose the DP-Controller
Style when you installed your program, at the bottom of your screen.
Should you not be able to solve your problem with the instructions shown here,
please contact the Olympus customer service.
Problem Possible cause Remedy Page
Your computer doesn't start.
The PCI board has not been
properly inserted in your PC's
PCI slot.
Switch your PC off, pull out the
power plug, then insert the PCI
board firmly in the PCI slot.
Plug the power plug back in, and
switch your PC on.
"Live" and "Snap" are inac-
tive.
The connection between the
camera and your PC is faulty.
Switch your PC off, pull out the
power plug, then insert the plugs
on the connector cable firmly into
the PCI board and the camera.
Plug the power plug back in, and
switch your PC on.
The device drivers have not been
correctly installed.
Check the camera's installation. 30
A false camera has been se-
lected in the Camera Control
picklist located below the Live
and Snap buttons.
Select the correct camera from
this picklist.
(User’s
Manual)
No live-image can be seen.
The lamp on your microscope is
not switched on.
Switch the lamp on.
The camera isn't in the light path. Set the light path so that the light
falls on the camera.
Either the illumination has been
falsely set, or the sample falsely
positioned.
Check the illumination and the
sample.
With an acquired image, the
message "Error making a
snapshot" appears.
The connection between the
camera and your PC is faulty.
Switch your PC off, pull out the
power plug, then insert the plugs
on the connector cable firmly into
the PCI board and the camera.
Plug the power plug back in, and
switch your PC on.
The live-image jerks.
Select a lower resolution. (User’s
Manual)
The image looks too dark.
The diaphragm is not wide
enough open.
Open the diaphragm on the mi-
croscope wider.
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