13TrOuBLEShOOTING
5 Customer Support
Should you experience difficulties operating the SC710 please refer to the troubleshooting guide below. If you still
experiencedifcultiespleasecontactOricomCustomerSupporton1300889785forassistance.
Troubleshooting
Problems Solutions
Equipment does not function −Checkbothparentunitandbabyunitareturnedon
Check parent unit is charged or placed in charger
Check baby unit is connected to power.
“Out of Range” displaying on parent
unit
−Movetheparentunitclosertothebabyunit.
Try resetting your monitor to avoid busy channels:
1. Turn both Camera and Parent units off and remove the battery in the parent
unit. Leave unplugged for 5mins.
2.IfyouhaveWi-Fiinthehome,makeitbusybystreamingavideoonYouTube
or similar.
3. Turn the camera back on wait for 30 seconds.
4. Ensure the antenna on both the parent unit and camera unit is in the vertical
position.
5. Plug the battery into the parent unit and turn on.
If the display is still showing “Out of Range” please re-register the units as
instructed on page 8. When re-registering it is best to keep the camera and
parent units close together (within 1m) and keep clear of all other electronic
devices including mobile phones, tablets or computers.
Reception interference −Movetheparentunitclosertothebabyunit.
Reposition the baby unit slightly.
Check for interference from other electronic devices such as Wi-Fi.
High pitched noise from parent unit
- Feedback
−Increasethedistancebetweentheparentunitandbabyunit.
Reduce the volume on the parent unit.